Privacy policy

Only what you choose to send us through a form on this site:

• Your name and phone number, and your email address if you give it
• Optional details: business name, industry, city, the software you use today, partner type and your message
• The page you sent the form from, and campaign tags (UTM parameters) in the link you arrived by, if any
• Your consent to be contacted about the enquiry

When you submit a form, your IP address is checked for a few minutes to limit automated spam. It is held only in the server’s memory and is not stored with your enquiry.

If you message or call us on WhatsApp, phone or email, we receive what you send through that channel. We do not ask for, and you should not send, financial, health or other sensitive information through the website.

• To reply to your enquiry, arrange a call or demo, or send the templates you requested
• To prepare a proposal if you ask for one
• To understand which pages and campaigns bring enquiries, using the page and UTM details above
• To avoid duplicate enquiries: we check whether your phone number or email has already been sent to us

We process form details on the basis of the consent you give by ticking the box on the form. You can withdraw it at any time by emailing hello.averune@gmail.com; we will then stop using your details and delete them, unless the law requires us to keep them. Withdrawal does not affect anything done before it.

This website sets no cookies and runs no analytics, advertising or tracking scripts. Your own browser’s local storage keeps two small notes: your light or dark theme choice, if you change it, and the fact that you have sent us an enquiry, so the form isn’t shown again. Neither is sent to us, and clearing your browser data removes both. Fonts are served from this website, not from a third party.

We do not sell or rent personal data. Enquiries are handled by a small number of service providers on our behalf:

• Vercel Inc. hosts the website and processes the request when you submit a form, including standard server logs such as your IP address
• Google stores enquiries in a private spreadsheet that only Averune can access, and hosts our email
• Any email-delivery provider we use to notify us of new enquiries
• WhatsApp (Meta Platforms) carries any conversation you start with us on WhatsApp, under its own privacy policy

Some of these providers store data outside India. We use them only for the purposes above and share only what each one needs.

We keep enquiry details for as long as we need them to respond and follow up. If no engagement follows, we delete them once that purpose is over, or sooner if you ask. Details of clients we work with are kept for the length of the engagement and any period the law requires afterwards.

Under the Digital Personal Data Protection Act, 2023 you can ask us to:

• Tell you what personal data we hold about you and how we have used it
• Correct, complete, update or erase it
• Withdraw your consent
• Nominate someone to exercise these rights on your behalf if you die or become incapacitated

Email hello.averune@gmail.com with your request. We may need to confirm your identity before acting on it.

For any privacy question or grievance, write to hello.averune@gmail.com. We will acknowledge it and respond as quickly as we can. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

This website is meant for businesses and is not directed at anyone under 18. We do not knowingly collect their data.

When we work with a client, access to their business data and its confidentiality are agreed in a written contract before work starts. We do not publish client names, data or results without written permission.

If we change how we handle personal data, we will update this page and the date at the top.